Notice: Function wpdb::prepare was called incorrectly. The query does not contain the correct number of placeholders (2) for the number of arguments passed (3). Please see Debugging in WordPress for more information. (This message was added in version 4.8.3.) in /home/codetrained/public_html/wp-includes/functions.php on line 5833

WordPress database error: [You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '%i WHERE post_type = 'wpqa_posts' AND post_excerpt = 'frm_form_actions' AND p...' at line 1]
SELECT ID FROM %i WHERE post_type = 'wpqa_posts' AND post_excerpt = 'frm_form_actions' AND post_status = 'publish'

COO Tim Cocchia on Flexibility, Service, and Trust (#6) | CODE - Last Mile Delivery Training & Certification

COO Tim Cocchia on Flexibility, Service, and Trust (#6)

by | Jun 25, 2020 | Podcast

Overview

For Tim Cocchia and his father, the courier business wasn’t about the trucks, the drivers, or the product, it was about trust and the over-the-top customer service required to build that trust. In today’s episode we sit with Tim, who graduated from the University of Arizona in 1994 with a BS in Material Science Engineering and again in 1997 with a Juris Doctor degree from the University of Arizona Law School. Tim had an opportunity to help his father manage the family courier business and when 4 months turned into 22 years became the Chief Operating Officer of Xcel Delivery Services.

Today we will hear about:

  • His shift from engineering to law to operating a major delivery company.
  • How cherishing relationships and building trust helped him thrive.
  • His appreciation for growing up in a family business environment.
  • The evolution of technology and how startups have the upper hand.
  • And much more!

Tim’s Bio

Tim Cocchia is the Chief Operating Officer of Xcel Delivery Services. Xcel Delivery
Services specializes in time-critical same-day shipments, warehousing, and distribution
throughout Arizona. Tim has 30 plus years of experience in the industry and also grew
up in the industry with a father and grandfather that started courier companies. Prior
to working for Xcel Delivery Services Tim was Vice President of Sales and Marketing at
CXT Software for 5 years, held various positions from Vice President of Sales to General
Manager at Intelliquick Delivery over 8 years, and worked his way to President at
Canyon State Courier over 14 years.

Tim graduated from the University of Arizona in 1994 with a BS in Material Science
Engineering and again in 1997 with a Juris Doctor degree from the University of Arizona
Law School. Tim has been an active member of the CLDA for over 20 years serving as a
CLDA board member from 2001 to 2005 as Second Vice President and again from 2016
to present.

Links

SEE FULL TRANSCRIPT