How do you look ahead? When times inevitably change in business, we HAVE to evolve. The tools we use to do that vary, but at the center of it all is people. In today’s episode, I talk with industry leader Steve Howard of Esquire Express, Esquire Logistics, and Special Services Freight. We get into his commitment to his mission and the up and down trajectory he has seen in his many years in the courier service.
- Leveraging business relationships and surrounding yourself with smart people
- Navigating concerns and changes in his business brought on by Hurricane Andrew and the Covid crisis
- Tough choices involving layoffs and retention of the right employees
- His advice for the next generation trying to break into the business
- And more!